We will acquire the information required to provide you with our various services.
We use telephone, fax, email, web server logs and cookies to obtain the information necessary to improve our services.
1. Contact with Customers
It will be used for order confirmation, quotation, and response to inquiries.
2. Delivery of Orders
It will be used when shipping orders and given to a shipping company.
3. Marketing Research
It will be used to obtain the statistical information necessary to improve our service.
4. Sales Management
It will be used to provide you with repair, warranty, and other supports based on your order history.
5. Surveys and Notifications
It will be used to send you the request of customer surveys, notifications, email news, and catalogue.
6. Identity Verification
It will be used to confirm that the inquiry is from the customer themself.
It will be used to request the payment.
8. Dispute Resolution
It is used to resolve disputes when trouble occurs.