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User Guide

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Return/Cancel Items
- Exchange and Cancellation

If the issue hasn't been resolved

I cant find the item Im looking for. Can I special order it?

I would like to draw up an estimate only.

I am receiving an error message in red that states,
I cant enter items into my cart and then I cant order.
After purchase, the Payment Confirmation appeared on the screen, but the item is still in my cart and the order has not appeared in my Order History.

What should I do first to shop at Sound House?

I would like to go to the store and purchase the product.

I want to know the estimated repair price.

I didnt receive the item

I would like to change the delivery address and delivery date.

Can you deliver to overseas?

The issue has not been resolved.

Exchange and Cancellation

JAPANESE MUSICAL INSTRUMENT

WHISTLE

Snare wires

Electronic drum sets

Hi-Hats

Drum heads / bass drum

Beaters

Stage Pianos

Digital synthesizers

Portable keyboards

Keyboard Stands

Keyboard Amplifiers

Flutes

Horns

Trombone

Tuba

Kazoo

WIRELESS　MIC

SIMPLE PA SYSTEM

KARAOKE

Canal type earphones

Belt packs

Windscreens

Megaphones

Bluetooth Speakers

Passive monitor controllers

2U power amplifiers / 4ch

2U power amps / 100V line

Analog mixers

Digital mixers

Powered mixers (desktop type)

Channel dividers (digital)

Vocal effectors / stomp boxes

Channel dividers (analog)

Mic Pre rack type

Active DIs

Handy Recorders

Karaoke amplifiers

Speaker Stands

Music stands

Phone - Phone (musical instrument)

TRS phone -TRS phone

Cable checkers

Power distributor wothout lights

ACOUSTICAL FOAM

USB audio interfaces

Sequencesr / rhythm machines

User Guide

Product Questions

FAQ

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Links

Customer Service

Sound House: 〒286-0825 14-3 Shinizumi , Narita City, Chiba; Monday-Friday 10:00-17:00 Saturday 12:00-17:00

Narita Call Center: TEL. 0476-89-1111; FAX. 0476-89-2222
Tokushima Call Center: TEL. 0885-38-1111; FAX. 0885-38-1100

Showroom Hours: Monday-Friday 10:00-17:00
Saturday 12:00-17:00
closed on Sundays and Holidays

© Sound House

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