• Help
• FAQ
• If an issue has not been resolved

Narrow down by category

• If the issue hasn't been resolved

• Can I order items through other means other than online?

  We take orders by email, phone and fax.You can also visit the Sound House Show Room in Narita, Chiba

  • Help
  • FAQ
  • Order Method
  • Order Method

• I want to save items in my cart.

  Click "Save Your Cart".Press "Save Your Cart" after putting the items in your ca

  • Help
  • FAQ
  • Order Method
  • Order Method

• How will I know if my order has gone through?

  If your order has gone through, you should receive an automatic email from our website.Take a look i

  • Help
  • FAQ
  • Order Method
  • Check Status of Order

• I did not receive a Confirmation Email. Did my order go through?

  Please check your purchase history under My Page.Orders can take up to several minutes to process, b

  • Help
  • FAQ
  • Order Method
  • Check Status of Order

• I cant find the item Im looking for. Can I special order it?

  Please feel free to call or message us.If you wish to purchase an item that is not listed on our web

  • Help
  • FAQ
  • Order Method
  • Product Handling

• I would like to draw up an estimate only.

  Order and choose bank transfer, convenience store, Japan Post Bank, Netbanking, as a payment method,

  • Help
  • FAQ
  • Order Method
  • Price Estimate

• I am receiving an error message in red that states,

  During checkout, click on the checkmark box if the receiver is different from sender.The checkmark b

  • Help
  • FAQ
  • Order Method
  • Error During Checkout

• I cant enter items into my cart and then I cant order.

  At the time of checkout, if there is a problem the text at the top end of the page will display in r

  • Help
  • FAQ
  • Order Method
  • Error During Checkout

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• Next