Please check the following items.
- Are the transmitter and receiver set to the same channel?
- Is there any change in the symptom even if the transmitter battery is replaced with a new one (or fully charged in the case of a rechargeable type)?
- If you have multiple wireless devices, does the symptom change even if you use only one set of the relevant wireless devices?
- Are the RF and AF indicators on the receiver lit?
- Is there any change in the symptoms even if you change the place of use?
- Is there any change in the symptom when the device which the receiver is connected or cable is changed?
- If the receiver is equipped with a headphone jack, is the microphone sound output from the headphones?
- If you are using a nickel metal hydride battery, does the symptom change even if you change to an alkaline battery?
After checking the above, if the problem persists, please contact our sales office.
Was this information helpful?