ここから本文です

Direct support from the Maker

Depending on the product, the manufacturer and authorized dealers can be contacted directly.



The following makers' products will require direct support with defective/ check-up and repairs/exchange.  If an item is suspected to have a defect, please contact the maker directly. 

* Other makers will offer direct support depending on the contents.



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■IK MULTIMEDIA Support Window

 

1. Choose the URL according to the form of contact

◆ HARDWARE

◆ SOFTWARE

 * For support in languages other than Japanese, on the webpage go to the upper right side of the page where it says [日本語] and click on it to change the language.

 

2. Select the product information, enter the question or problem and click 'send'.

* Ask us before you buy about the product version. If you don't know the serial number or the product version, enter "unknown" into the form.

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