Check the following items.
- Make sure that the earphone / headphone battery is charged and that the power is turned on.
- Turn off the power of the earphones / headphones and then turn it on again
- Bring the earphones / headphones closer to the connected Bluetooth device.
- Put earphones / headphones in pairing (device registration) mode
- Turn off the Bluetooth function of the connected Bluetooth device and then turn it on again.
- Select the headphone model name displayed on the Bluetooth device and connect
Was this information helpful?