Question: FAQ

Can I order items through other means other than online?

We take orders by email, phone and fax.You can also visit the Sound House Show Room in Narita, Chiba

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I want to save items in my cart.

Click "Save Your Cart".Press "Save Your Cart" after putting the items in your ca

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How will I know if my order has gone through?

If your order has gone through, you should receive an automatic email from our website.Take a look i

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• Check Status of Order

I did not receive a Confirmation Email. Did my order go through?

Please check your purchase history under My Page.Orders can take up to several minutes to process, b

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I cant find the item Im looking for. Can I special order it?

Please feel free to call or message us.If you wish to purchase an item that is not listed on our web

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• Product Handling

I would like to draw up an estimate only.

Order and choose bank transfer, convenience store, Japan Post Bank, Netbanking, as a payment method,

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• Price Estimate

I am receiving an error message in red that states,

During checkout, click on the checkmark box if the receiver is different from sender.The checkmark b

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• Error During Checkout

I cant enter items into my cart and then I cant order.

At the time of checkout, if there is a problem the text at the top end of the page will display in r

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• Error During Checkout