Thank you for using Sound House.
Since around November 1st, we have confirmed that connection failures have occurred in some environments. We are currently investigating the cause and taking corrective action, so please wait for a while.
If you are using iOS 15 or later, you may be able to improve by trying the following.
・ Turn off the iCloud Private Relay function
・ Update all applications in the App Store
・ Temporarily stop ad blocking tools, etc.

For customers who have trouble connecting in an environment other than iOS, there is a possibility that it can be improved by trying the following.
・ Reset the language setting to "Japanese"
・ Connect from the network of major carriers
・ Update browser extensions and temporarily stop

We apologize for any inconvenience. Please wait for a while until recovery.