AlphaTheta / AlphaTheta Care Pro/Plus

This is a paid service that extends the manufacturer's warranty for Pioneer DJ/AlphaTheta products to a total of 3 years. There are two plans: the ""PLUS plan,"" which covers only natural failures, and the ""PRO plan,"" which also covers water damage and drops and includes the option of loaning a replacement unit.

If you wish to apply, please check the manufacturer's official website and the following notes, and then contact us by email.

* You can apply within 30 days of purchasing an AlphaTheta Care eligible product (product shipment from our company).

* The service fee (application fee) varies depending on the model purchased.

* The service fee (application fee) is per unit. If you purchase multiple units of the same model, you can apply for multiple units at once.

* This service is limited to Japan. We do not provide repair services outside of Japan.

* For inquiries regarding repairs/support after joining AlphaTheta Care, please contact us via the URL below.

[Inquiries, Repair Requests, and Parts Orders]

https://www.pioneerdj.com/ja-jp/support/contact/japan/

[List of Applicable Products] *As of March 2026

1. DJ Players / Turntables

CDJ-3000/CDJ-3000X

XDJ-1000MK2

PLX-CRSS12

PLX-1000

PLX-500-K/PLX-500-W (*Mainly for PLUS plan users)

2. All-in-One DJ Systems

XDJ-AZ

XDJ-RX3

OPUS-QUAD

OMNIS-DUO

3. DJ Mixers

euphonia

DJM-V10/DJM-V10-LF

DJM-A9

DJM-S11

DJM-S7

4. DJ Controllers

DDJ-FLX10
DDJ-REV7/DDJ-REV5

DDJ-GRV6